Check Guide

Send Megarich Casino Your Papers For KYC

Upload screens can appear at registration, at the first deposit or before a withdrawal; the licence behind them requires identity checks, answered within 17 hours.

Start Verification Now

Megarich Casino Ltd. holds MGA licence MGA/B2C/224/2015 — one of the most stringent regulatory frameworks in the world, held continuously since 2015.

Before Withdrawing

Your Withdrawal Is On Hold

A six-line table on screen settles who runs the check, which licence covers it and where to ask.

Who checks

Megarich Casino Ltd.

Licence

Malta Gaming Authority, MGA/B2C/224/2015

How long

17 hours

Latest point

Before the first withdrawal

Questions

[email protected]

Minimum age

18+

Paper Guide

The Four Steps To A Smooth Review

Megarich Casino labels each upload box with the file it wants, so nothing comes back for a retake.

Framing The First Photo

A panel asks for one photo of your identity document, all four corners inside the frame. Flat on a table, no glare, no cropped edges.

Why Was My Bill Refused?

Next comes a bill or bank statement showing your name and address as registered. A phone-screen photo is often refused, so send the full page.

Routine, Not Blame

A card or wallet screenshot must show your name and the method used. Source of funds questions follow as routine licence work against money laundering, never an accusation.

Waiting On The Status Bar

A status bar stays on screen until the review closes. Answers land by email, and the verification address handles any query about a slow file.

Before You Send

Files That Clear The Check

The table on screen pairs each file with what it proves and what the copy must show.

Proof of identity

ConfirmsWho you are

Must showFull face, name and expiry date

Proof of address

ConfirmsWhere you live

Must showName, street address and recent date

Payment method confirmation

ConfirmsThe account you paid from

Must showYour name and the method used

Four Moments

Know When The Request Lands

Four points on a Megarich account where identity proof is requested, and the reason each one fires.

New Card, New Check?

Adding Skrill, Neteller or a card flags the account because a fresh route for money needs matching papers. Expect a request for payment method confirmation showing your name.

Why The Mismatch Stops Us?

When the name or address in your profile differs from the ID or bill you sent, the check returns. Send proof of identity again with the same spelling as your registered details.

Payout Held, Proof First

Money leaves the account only after the licence condition is met, so the first payout request opens the file. Proof of identity and proof of address are the papers asked for.

Proof You Are Of Age

Australia sets the entry line at 18+, so age is confirmed before play continues. A photo of your ID or a selfie holding it settles the question in one pass.

Paper Trail Behind The Deposit

Behind every licence sits an anti-money-laundering duty, and the Malta Gaming Authority licence MGA/B2C/224/2015 puts that duty on Megarich Casino Ltd. Checks on where deposited money originated are routine for every licensed operator, run the same way for all players and cleared by staff, not by an accusation.

Depending on the case, a few of these may be requested, never all at once.

Recent payslips from your employer
Bank statement showing salary credits
Tax return or income summary
Sale or settlement of an asset
Savings or investment statement

Your Document Came Back

Your Old Bill. Proof of address needs to be current, and a bill from months back no longer shows where you live now. Attach a bill issued in the last three months Use a bank or utility statement

Put The Phone Down First. A screen grab loses the texture and edges that let a checker confirm the document is real. Photograph the paper itself with your phone Keep all four corners inside the frame

When Details Drift Apart. Different spellings or a former address between your profile and the paper leave the checker unable to match you. Update your profile with the same spelling Email [email protected] about the gap

Mid-Withdrawal

Stuck Because A Document Was Refused?

Six questions the review queue raises most, answered with what happens to your page and file.

A document got refused, so what do I send instead?+

One clear replacement, sent to [email protected], covering the same point the refused file missed. Fresh photos beat cropped screenshots, and a short line naming the account helps the reviewer match it. Rejection is not a lockout; the queue reopens on receipt.

Which authority issued the licence you operate under?+

The Malta Gaming Authority issued licence MGA/B2C/224/2015 to Megarich Casino Ltd., company number C-19905 (Malta). That regulator obliges the casino to identify players before money leaves the account. The same duty sits behind every request you see on the review screen.

Why are you asking where my money comes from?+

Because licence rules against money laundering require it of every player who reaches the review stage, not of suspects. An answer describing salary, savings or a property sale closes the question like any other detail. Nothing in the request implies wrong doing on your part.

I changed my surname, so will my old ID fail?+

No, it simply needs to match the account in front of the reviewer. Send the current identity document plus a short message naming the old name so the file links both. Marriage and deed poll paperwork speed things along but are not compulsory.

Can I verify after I request the payout?+

You can start it then, though the money waits until the file clears. Deposit and registration stages may trigger a request earlier, and the latest point is always before the first withdrawal. Opening the review before you press withdraw keeps the queue short.

Is a phone photo good enough for the upload?+

Yes, provided the whole card or page sits inside the frame and the light falls flat. Use the rear camera rather than a screenshot, and check the text reads cleanly before sending. Photos taken at an angle or through plastic sleeves are the usual cause of a second attempt.